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Guide

Unboxing and Inspecting Your Doll

Photograph the sealed box and shipping label, film the unboxing, then inspect the doll against your order: head, hair, eyes, skin and paint, seams, joints.

By Updated

Part of: How to Buy a Sex Doll Online, Step by Step

In this article 11 sectionsBefore openingChecklistEvidenceReportingDealing with minor differencesNext stepsCommon issues and how to respondHow to film an unboxing that helps a claimWhat to keepAfter the inspectionFrequently asked questions
Key facts
  • Photograph before opening
  • Film the unboxing
  • Compare with order
  • Report promptly with evidence
  • Keep packaging until resolved
Unboxing and Inspecting Your Doll

Before opening

  • Photograph all sides of the box and the label
  • Note any damage, dents or tears
  • Have your order confirmation open
  • Use a clean, clear space and good light

Checklist

ItemCheck
HeadCorrect head, makeup, eyes, no scratches
Hair or wigAs ordered; no excessive shedding or damage
Skin and paintNo tears, stains or paint defects
SeamsNo splits
JointsMove without grinding; hold poses
InsertAs ordered; fixed or removable
DimensionsMeasure height and compare
WeightWeigh if possible
AccessoriesEverything included
SmellNote strong odour

Evidence

Take dated photos and short videos of any issue, including the label and packaging. Do not discard the box until the issue is resolved.

Reporting

Contact the seller in writing with order number, photos and a clear description. Ask for a response time, and follow the claim process in the warranty (warranty). If unresolved, see disputes.

Dealing with minor differences

Hand-finished items vary slightly. Decide what counts as a defect versus acceptable variation, and check the seller's tolerance.

Next steps

Wash gently before first use (cleaning) and store properly (storage).

Joy Love Dolls: see current dolls

Keep the order confirmation and product page details, for example from Joy Love Dolls, to compare during unboxing.

View at Joy Love Dolls →Affiliate link

Common issues and how to respond

FindingResponse
Crushed or torn boxPhotograph; note on the carrier's form; inspect before accepting if possible
Wrong head or hair colourPhotograph against the order; contact seller promptly
Small paint mark or stainAsk whether it is within tolerance and whether it can be cleaned
Loose joint or gapFilm the movement and report
Strong chemical smellVentilate; ask seller whether it is normal for the material

How to film an unboxing that helps a claim

Keep the camera running from the sealed box. Show the label, cut the tape on camera, lift the doll out and show the body from head to toe, joints moving and any defect close up. Keep the video and photos with dates intact.

What to keep

Keep the box, protective packaging, labels and all accessories until any claim is resolved. If a seller asks you to ship a defective doll back, ask who pays and get the instruction in writing.

After the inspection

If all is well, proceed to preparing the doll. If not, follow the claim process.

Frequently asked questions

01What should I do first when the box arrives?

Photograph it sealed and film the opening.

02What counts as a defect?

Damage or differences from the order beyond normal variation.

03How long do I have to report?

Check the warranty; windows are often short.

04Should I keep the box?

Yes, until the issue is resolved.

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